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Monthly Archives: March 2014
It’s Time To Demand Excellence
The money I spend on things represents an exchange of excellence. It represents the fruits of my best efforts exchanged with the fruits of my employer’s best efforts. As such, when I purchase something, I expect the fruits of the … Continue reading
Posted in Ramblings
Tagged culture, customer service, damage, defect, effort, excellence, exchange, facebook, flaw, Google+, merchandise, money, new media, quality, social media, warranty
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